Policies

Terms and Agreements

Shipping Policy

Return Policy / Warranty

General Policy

Disclaimer

 

How do you use my information?


Moda Seating is committed to protecting your privacy and has put strict physical, electronic, and administrative safeguards in place to ensure that your personal information is secure. We will never share your information with any third-parties for marketing purposes. 


However, we may share your information with vendors who work with us in order to best fulfill your purchase. Apart from this, we will only release your information if you ask us to do so, if required by law, or as a result of rare legal circumstances like fraud protection. Please note that by using the Moda Seating website, you agree to our terms of privacy.


How does payment work?


Customers are required to pay in full before their order is processed. Moda Seating accepts wire transfers, all major credit cards, and checks as a form of payment. Please note that if paying by check, there is a 7-10 holding period for checks to clear. 


How does shipping work?


Products are shipped via freight carrier anywhere in the U.S. and Canada, though the exact process may vary depending on the individual items you order. The exact transit time may also vary depending on location. If needed, expedited shipping is often available.


For more information, please visit our Shipping and Order Information page.


What’s your return/warranty policy?


Moda Seating takes pride in making sure that your order is fulfilled to your exact specifications, but sometimes, things do go wrong. When they do, we offer our 30-day 100% money-back Chair Guarantee.


To be eligible for the guarantee, you must document your purchase process with photos. Take pictures of your restaurant before the old chairs are removed (if you are refurnishing it), the truck with your order still inside, and the chairs after they have been unloaded. 


You can then upload the photos so your guarantee can be supported.


For more, please visit our Shipping Policy page


 Are there any other special requirements for orders?


All orders must be at least $1000 before tax or freight charges. Orders that are less than $1000 will be charged a $130 Small Order Fee.


General Policy:

State/City Requirements: We take no responsibility for any state requirements or standards. Any specification or requirements that need to be met should be mentioned when placing the order. Our products are not manufactured to meet any state requirements such as fire ratings, etc.

Minimum Order: All orders must exceed $1000.00, not including tax or freight. All orders that do not exceed this amount are subject to a $130.00 Small Order Charge Fee.

Send Us Your Suggestions Customer feedback is very important to us. We are always looking for ways to serve you better. We want you to become a lifelong shopper with Moda Seating. Please Email Us.

 

Disclaimer:

As a result of photographic and computer inaccuracies, colors and textures cannot be properly visualized. Many long hours were invested into trying to accurately portray our wood stains, colors and finishes. When you place your order you are accepting the limitations inherent in not directly viewing samples. Your confirmation of an order constitutes your waiver of any claim you may have due to dissatisfaction with product color, stains and textures. Also note, the stain color used reflects a typical color tone, but may vary slightly due to woods inherent variation of color, grain and texture. Some variation of the color tone is unavoidable and a precise match is not guaranteed. Kindly contact us if you would like to receive more accurate samples of wood, vinyl, or fabric before placing your order. All designs and specifications are subject to change without prior notice. Any product or material may be discontinued without prior notice. All weights and dimensions are approximate.

In as much as product descriptions are there to provide more information on the products, the sole reason is for marketing purposes. In no way will Moda Seating be held responsible for any information given in the product name or description.

Moda Seating reserves the right that any legal proceedings directly or indirectly arising out of or relating to this site (including but not limited to the purchase of www.modaseating.com products) shall be in the State or Federal Courts located in New York.

 

Proposition 65 reasons:WARNING: Some product can expose you to chemicals including Chromium, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.

Some product can expose you to chemicals including Chromium, which is known to the State of California to cause cancer. For more information go to. www.p65warnings.ca.gov

Remember, your company is solely responsible for determining whether your finished consumer product needs to be labeled in compliance with Prop 65.

Limitation of Liability: PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE, EVEN AFTER AN ORDER IS PLACED, AND THIS WEBSITE WILL NOT BE HELD RESPONSIBLE FOR CHANGES. THIS WEBSITE HAS NO LIABILITY TO ANY THIRD-PARTY CLAIMING DAMAGES FOR ANY DAMAGE CAUSED AS A RESULT OF YOUR DISPLAYING, COPYING, OR DOWNLOADING THIS SITE'S MATERIAL. THIS WEBSITE, IN NO EVENT, WILL BE LIABLE TO ANY THIRD-PARTY OR YOU FOR ANY CONSEQUENTIAL, PUNITIVE, EXTRAORDINARY, INDIRECT, OR INCIDENTAL DAMAGES (INCLUDING THE LOSS OF DATA, REVENUE, PROFITS OR ANY OTHER ECONOMIC ADVANTAGE) EVEN IF IT ARISES, HOWEVER, THAT THIS WEBSITE HAS BEEN PREVIOUSLY ADVISED OF PROSPECTIVE POTENTIAL DAMAGE, WHETHER IN TORT OR FOR BREACH.