Terms and Agreements:
You agree to the terms and conditions that are listed below, and the specified terms mentioned in the individual product descriptions. These are simply “playing by the rules” of good business.
Customers are required to pay in full before the order is processed. On customer orders a 50% deposit is required before the order is processed and the balance must be remitted before shipping the order. Bad checks will be prosecuted if the customer does not immediately make good on them.
We accept wire transfers, checks, and all major credit cards.
Checks must clear before the order is processed. It takes 7-10 business days before a check clears. Any lead time that was provided does not include the additional 7-10 business days needed for a check to clear.
All customers should review their estimates, and provide a signed confirmation that what is stated on their quote is what they are ordering. Our company works diligently to become knowledgeable of our various products. We “listen” to customers business needs, and try to meet them; however, we are not “mind readers”, and whatever verbal conversations that have taken place over time cannot be considered a commitment on our part unless it is on the estimate. We all make errors; the signed estimate is your final business decision. What is on the estimate is what your business has ordered. Review the SKU, product description, quantity, specifications (product finish, upholstery), etc. Any errors found after the quote has been finalized, or errors discovered upon delivery, is not the responsibility of Moda Seating.