Our products are designed primarily for commercial and hospitality environments, including restaurants, cafés, hotels, lounges, banquet halls, event venues, designers, architects, and business owners who require durable, commercial-grade seating. We also serve residential customers who are looking for professional-quality furniture.

Our seating is commonly used in high-traffic commercial spaces, such as dining rooms, bars, cafés, hotel lounges, conference areas, and event spaces. All products are built to withstand daily use in demanding environments.

Steam-bent bentwood is a traditional woodworking technique where solid wood is softened using steam and then carefully shaped into curved forms without cutting or weakening the grain. This process preserves the wood’s natural strength while allowing for elegant, seamless curves. The result is a chair that is stronger, more durable, and visually refined compared to standard construction methods.

Our furniture is constructed using commercial-grade materials, reinforced joints, and durable finishes designed for long-term use. Each product is engineered to perform in hospitality environments where strength, stability, and longevity are essential.

We typically use high-quality nylon or felt glides, depending on the product and the intended floor surface. Other glide options may be available upon request.

Yes. We offer customization options on select products, including finishes, upholstery materials, and configurations. Availability depends on the specific model and order quantity.

Yes. We provide custom upholstery options, and all foam used in our seating meets commercial fire safety standards, making it suitable for hospitality and public-use environments.

Our vinyl selections vary by texture, durability rating, color range, and cleaning performance. All vinyl options are commercial-grade and selected for ease of maintenance, with certain options better suited for higher-traffic applications.

COM stands for Customer’s Own Material. This option allows customers to supply their own upholstery fabric, which we will apply to the product after material approval and specification review.

Product availability is shown on our website. For large orders or real-time confirmation, we recommend contacting us directly.

We offer finish and upholstery samples upon request. In-person viewing options may be available depending on current sample inventory or showroom access.

We do not operate a traditional retail showroom at our main office location. However, we work closely with a nearby warehouse facility in New York where select products and displays may be available to view. Availability for viewing is limited and typically by appointment. We recommend contacting our customer service team in advance so we can confirm current display options and arrange the best way for you to see our products.

Lead time varies based on product availability and customization. Most quick-ship items typically ship within 2–7 business days. Products requiring add-ons, such as upholstery, may require an additional 5–10 business days, depending on when production begins. For low-stock or out-of-stock items, estimated delivery times are provided by our customer service team. Rush options may be available upon request, subject to warehouse availability.

Most of our seating products arrive fully assembled. If any assembly is required, this will be clearly communicated prior to purchase.

We ship from our U.S.-based distribution facilities.

Yes, we ship throughout the continental United States.

Yes, we ship to Canada. Orders are typically accepted in U.S. dollars, unless otherwise specified.

Shipping method is determined by order size and weight. Smaller orders ship via ground delivery, while larger orders ship via freight.

Yes, we ship to residential locations, including freight deliveries where access permits.

We work with trusted third-party carriers to ensure safe and reliable delivery.

Freight orders typically arrive securely packaged and palletized. Delivery details are shared before shipment.

We accept multiple payment methods. Accepted options and terms are provided during checkout or upon request.

Yes. We offer wholesale and trade pricing for designers, contractors, and bulk commercial orders.

Rebate programs may be available for qualifying promotions or volume orders. Please contact us for current offerings.

Return eligibility depends on whether items are standard, customized, or special order. Full return terms are provided prior to purchase or upon request.